4/7/2024 0 Comments Galaxy grand prime proBut for the next 24 hours I didnt get a call. I called them and was told within 4 hours I would get a call. But I never went to any service center before leave alone going to an unauthorized center.nnAnd why would I give it to an unauthorized guy when the authorized center is near my house and the warranty is valid?nWhen I didnt accept what he said he advised me to contact samsung customer care. The service guy went on to say -nYou have damaged the mother board by giving it to an unauthorized service center and we cant change it under warranty and you need to pay 7000 rs to change it. All the data would be lostnnI was confused why the motherboard of a 4 months old phone should be malfunctioning and was also worried about all the data getting lost.nThe worst was yet to come. nI took it to the nearby authorized samsung service center.nThere the samsung service guys gave these shockers -n1. After exactly 4 months, it started showing blue screen and shutting down. Bought it 4 months ago.nNot satisfied at all with the performance as it used to hang now and then especially when I used internet. I went for Prime after seeing the ad and the spec. Hi,nI had a quattro which I lost and had to buy a new mobile. Horrible phone and horrible response from Samsung Guys By KR On
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